In an age of instant access, many consumers are no longer willing to wait or go out of their way to obtain information, products, or services.
As a small business owner, the thought of trying to keep up with this kind of constant demand can be incredibly daunting.
Optionally receive email notifications when you are logged off.
You can also set up SMS notifications if you’re not alway at your desk.
That way, any time someone starts a chat, you’ll receive a text message.
Engaging your customers via live chat can keep them on your website longer, increasing dwell time—and over time, your page rank. You capture them by engaging with those visitors by using live chat software.
Even though live chat is an inexpensive tool, you still want to make sure you’re getting the most out of this lead generation machine.